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سلة التسوق

سياسة الخصوصية

سياسات شركة لايك للتسويق الالكتروني

طرق الدفع

- طريقة الدفع المتوفرة هي الدفع نقدا عند الاستلام

- يحق للزبون فحص المنتج والتأكد منه قبل الدفع

- تظهر طريقة الدفع عند الاستلام في صفحة اتمام الطلب.

- عند اتمام الطلب, يتم التواصل مع الزبون خلال مدة اقصاها 3 ايام وفي حال الفشل في التواصل مع الزبون هاتفيا لمدة تزيد عن 3 ايام يتم الغاء الطلب تلقائيا.

- يتم دفع نقدا بعملة ال شيكل كما هو مبين في صفحة اتمام الطلب.

سياسة التبديل

- يرفع طلب التبديل خلال مدة لا تزيد عن 24 ساعة من استلام الطرد(المنتج/المنتجات).

-يرفع طلب التبديل من خلال خدمة الشات المباشر الظاهر اسفل شاشة الموقع.

-يتم تبديل المنتج مجانا في حال وجود خلل في المنتج او عدم مطابقة في المواصفات الموضحة في صفحة المنتج على الموقع.

- يسمح بالتبديل على منتج اخر بنفس القيمة او بقيمة اكثر بشرط عدم وجود خلل في المنتج البديل.

-لا يتم قبول طلب التبديل في حال اتلاف الزبون لكرتونة المنتج او غلافه.

-يجب ان يكون المنتج المرتجع (الذي يراد تبديله) كاملا وغير منتقص وغير مستعمل.

- رسوم التبديل 10 شواقل.

- يحق للشركة رفض طلب التبديل في حال مخالفته لسياسة التبديل او في حال استعمال المنتج.

سياسة الارجاع

- يرفع طلب الارجاع خلال مدة لا تزيد عن 24 ساعة من استلام الطرد (المنتجالمنتجات).

- يرفع طلب الارجاع من خلال الاتصال على رقم خدمة الزبائن الموضح في الموقع او من خلال خدمة الشات المباشر الظاهر اسفل شاشة الموقع.

- يتم معالجة طلب االارجاع خلال مدة 5-7 ايام عمل رسمي.

- يحق لموظف التوصيل فحص المنتج المرتجع قبل استلامه من الزبون.

- لا يتم قبول طلب الارجاع في حال اتلاف الزبون لكرتونة المنتج أو غلافه.

-يجب ان يكون المنتج المرتجع (الذي يراد إرجاعه) كاملا وغير منتقص وغير مستعمل.

- رسوم الترجيع في حال عدم وجود اي خلل في المنتج 20 شيقل.

- يحق لموظف التوصيل رفض استلام المنتج الراجع في حال تسبب الزبون بخلل في المنتج بسبب سوء الاستعمال.

- يحق للشركة رفض طلب الارجاع في حال مخالفته سياسة الارجاع.

طرق التوصيل

- يتم توصيل المنتجات خلال خدمة التوصيل الخاصة في شركة لايك.

- يتم التوصيل الى كل مدن وقرى الضفة الغربية  القدس.

- مدة التوصيل: 3-7 ايام.

- رسوم التوصيل في الضفة الغربية: 10 شيكل اذا كان مجموع كامل طلباتك اقل من 150 شيكل ويكون التوصيلمجاني للطلبات بقيمة 150 شيكل واكثر 
-
رسوم التوصيل في القدس: 20 شيكل

- تنطبق اليات ورسوم التوصيل على كل المنتجات الظاهرة في الموقع.

سياسة الخصوصية

هذه الشروط وضعت لتخدم من هم مهتمين بكيف تقوم شركة لايك باستخدام معلوماتهم الشخصية على الانترنت, كما هي موضحة حسب قوانين الولايات المتحدة لشروط الخصوصية وامن المعلومات. والمعلومات التي يمكن استخدامها بمفردها أو مع غيرها من المعلومات للتعرف على معلومات الاتصال، أو تحديد موقع شخص معين. يرجى قراءة سياسة الخصوصية بعناية للحصول على فهم واضح لكيفية جمع واستخدام وحماية أو التعامل مع المعلومات المعرفة بهويتك الشخصية وفقا لموقعنا على شبكة الإنترنت. .

لمتابعة قراءة شروط الخصوصية:

Like.ps Privacy Policy

Like LTD for online marketing, we operate the website and the Like.ps mobile application.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

 

What personal information do we collect from the people that visit our website, website or app?

 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

 

When do we collect information?

 

We collect information from you when you register on our site, place an order, Open a Support Ticket or enter information on our site.



How do we use your information?

 

We may use the information we collect from you when you register, make a purchase sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

       To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

       To improve our website in order to better serve you.

       To allow us to better service you in responding to your customer service requests.

       To ask for ratings and reviews of services or products

       To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?

 

We use vulnerability scanning.

We never ask for credit card numbers.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

 

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

 

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use 'cookies'?

 

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:

       Help remember and process the items in the shopping cart.

       Understand and save user's preferences for future visits.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

 

If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly.

 

However, you will still be able to place orders .



Third-party disclosure

 

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

 

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

·         Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

·         Firebase

Firebase is analytics service provided by Google Inc.

You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en

We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245. For more information on what type of information Firebase collects, please visit please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

 

Google

 

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

We have not enabled Google AdSense on our site but we may do so in the future.

 

We agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.


You will be notified of any Privacy Policy changes:

       On our Privacy Policy Page

Can change your personal information:

       By emailing us

       By calling us

       By logging in to your account

       By chatting with us or by sending us a support ticket

 

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

 

COPPA (Children Online Privacy Protection Act)

 

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.



In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

       Within 1 business day

We will notify the users via in-site notification

       Within 1 business day


We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

       Send information, respond to inquiries , and/or other requests or questions

       Process orders and to send information and updates pertaining to orders.


To be in accordance with CANSPAM, we agree to the following:

       Not use false or misleading subjects or email addresses.

       Identify the message as an advertisement in some reasonable way.

       Include the physical address of our business or site headquarters.

       Monitor third-party email marketing services for compliance, if one is used.

       Honor opt-out/unsubscribe requests quickly.

       Allow users to unsubscribe by using the link at the bottom of each email.


If at any time you would like to unsubscribe from receiving future emails, you can email us at

       Follow the instructions at the bottom of each email.

and we will promptly remove you from ALL correspondence.



Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

·         By email: info@like.ps

·         By visiting this page on our website: https://like.ps/contact-us

·         By phone number: +972599121254

Like.ps

Albirah jabal ataweel statd albira

ramala, Westbank 00972

Palestine